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The quality of outsourcing services is described in ISO 20000.
The outsourcings contract is the basis for the audits that ECB Nederland performs accompanied by lawyers. The audit framework is based on the ISO standard 20000. By means of these legal audits, the quality of the provided services is monitored.
This is a very valuable system for both parties in the contract.
Have our legal auditors (lawyers) inform you concerning the possibilities and the need of IT oursourcings quality audits.
We perform IT Outsourcing audits in the sector
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